Management Team

Don Lowe is the CEO of Franchise Services, Inc. He oversees all FSI companies. Lowe's 47-year career in franchising started as Senior Vice President for Kampgrounds of America (KOA). He then served as President of Sir Speedy from 1981 to 1996. Under his leadership, Sir Speedy was recognized as a Franchise of the Year by the IFA. Lowe has been inducted into the Sales & Marketing Executives International Academy of Achievement Hall of Fame and was featured as "Man of the Year" in Quick Printing magazine. He also plays an active role in the printing industry; he was a member of the Electronic Document Systems Foundation Board of Directors from 2001-2008.

Richard Lowe is the President and Chief Operating Officer of Franchise Services, Inc. Lowe has more than 30 years experience with many Franchise Services brands serving as President of Sir Speedy, Director of Copies Now, Vice President of franchise services and Senior Vice President of the print management group. Lowe started his career in the printing industry as a copy products sales representative for Eastman Kodak.

Dan Conger was appointed Chief Financial Officer upon joining the company in 1992. Previously, he was Vice President of Finance for Vans, Inc. and served in several senior management capacities with companies such as Western Digital, Emerson Electric and Unisys. Conger has vast experience in financial management, mergers & acquisitions, treasury and equity restructure.

David Robidoux joined the company in 2008 and brings more than 30 years of sales and marketing expertise in both offline and online strategy including integrated marketing, branding, web, mobile, search, content and marketing automation.  Previously, David was responsible for B2B professional services marketing at several public and private companies overseeing marketing communications and online/ecommerce strategy at First American CoreLogic.

David Rice serves as the Vice President of Franchise Support, a role he assumed in 2013. He first joined the company in 1998 as a business management consultant and has been one-on-one servicing franchisees in the strategies and tactics of sales, marketing, operations and production. He has extensive experience in both printing and franchising. Prior to joining the company he started his career as a pressman, grew to managing multiple locations and then becoming vice president of a Top 100 printing company.

Denise Denton first joined the company in 2004 as a marketing communications manager for the Sir Speedy brand. Prior to her current role she served as the Director of Marketing Communications and Assistant Vice President of Marketing for Franchise Services, Inc. Denise has a 35-year career in marketing across a wide range of industries including software development, art publishing, corporate event and video production and the casino entertainment industry.

Kelly Kimberlin first joined the company in 2000 as the Director of e-Business. Prior to his current role, he served as the Director of Research and Development and Assistant Vice President of Strategic Development. He is responsible for new business development, strategic partnerships and developing new products and services for the Print Management Group franchise networks. Previously, Kimberlin served as Director of Sales and Marketing and other management positions in the printing industry.

John Bowen joined the company in 2008 as Vice President of Business Development and International Operations. He first started working for Sir Speedy in the early 1980s as Assistant to then President, Don Lowe, and was Managing Director of the Sir Speedy master license in the U.K. prior to returning to New Zealand to work in a senior management position for Kodak. He previously ran his own company and has held Director positions of a number of SMEs. He holds an MBA from Thunderbird School of Global Management.

Edward Mendoza joined the company in 2006 as Director of Information Technology. He is responsible for the company's worldwide technology operations including day-to-day management of all IT functions. He leads the company's efforts in technology strategy, planning, procurement, development, and project management. Prior to joining Franchise Services he was a business owner in the memory manufacturing industry and held senior level management positions at several public and private companies.

John Clampitt is the Vice President of Finance of Franchise Services, Inc. He joined the company in 2003. Previously, he served in various management capacities with companies such as G.E. Capital, Providian Financial Corp., and Arrow Electronics.

Dan Shapero has served as president of TeamLogic IT since March 2018. He has held executive positions at Ingram Micro Cloud, Kaseya, Avamar (EMC), Vicinity (Microsoft), State of the Art (Sage) and Platinum Software Corporation (Epicor). He founded and owns ClikCloud Digital Marketing. Dan is a past member of the CompTIA Board of Directors and is a frequent speaker on topics including managed IT services, cloud, cybersecurity, business transformation and digital marketing.

Chuck Lennon has been a key executive with TeamLogic IT since its inception. Previously, he was vice president of marketing for New Horizons Computer Learning Centers, Inc. a global franchise training company providing technical training to businesses around the world. Lennon also served as vice president of marketing for Sir Speedy, Inc. and held a variety of advertising positions in the greater New York City area, and was a small business franchise owner early in his career. Lennon is a past board member of CompTIA and current Chairman of the Board for their Creating IT Futures Foundation.

Frank Picarello joined Franchise Services in 2013 to expand the technology roadmap for TeamLogic IT. He started his career with IBM Global Services then held senior level management positions with MicroAge, Nortel Networks and All Covered. Most recently he ran his own managed services consulting company and held the position of COO at CMIT Solutions. Picarello has extensive expertise in managed IT services, business operations, sales and innovation.

Lee joined TeamLogic IT in February 2018. He is responsible for franchisee training and support. Lee has 25 years of operations experience and previously worked for MWGMedia as Vice President of Franchise Operations and Development; GNC as Director of US Franchise Stores, Director of Franchise Development, and Director of Franchise Operations; Hollywood Entertainment as District Manager; and was a Regional Loss Prevention Auditor and District Manager for O’Reilly Automotive.

Mike Celayeta joined TeamLogic IT in 2013 to provide technology research, product development and partner management. Early in his career Mike worked for All Covered in a number of capacities including field technician and area director, and was involved with their Network Operations Center, Help Desk, and centralized technology procurement functions. He then worked for Ergos Technology managing both field service and product development. Most recently Mike managed Product Development for CMIT Solutions.

Patrick Spaan joined TeamLogic IT in 2014 as Director of Franchise Development. He is responsible for the development of the TeamLogic IT network of franchises. Previously he worked as Director of Franchise Development for Griswold Home Care, Director of Franchise Development with Floor Coverings International and Director and Corporate Officer at Express Personnel.

Annette Dales started her career at Multicopy working as the director of three company-owned locations for 10 years. She then moved to the corporate headquarters as Director of Sales and New Business and held that position for 13 years. In 2014 she was promoted to Managing Director of Multicopy and leads the organization's more than 60 locations across the Netherlands.