Management Team

Experienced Leadership
Even the best systems and finest technology do not guarantee success without dedicated, experienced people to direct them. Our officers have over 200 years of franchise experience; yet still share with our franchisees the daily excitement of building a winner.

Don Lowe
Chief Executive Officer

Don Lowe is the CEO of Franchise Services, Inc., the parent company of Sir Speedy Printing and Marketing Services. Lowe started his career in franchising as Senior Vice President for Kampgrounds of America. He then served as President of Sir Speedy from 1981 to 1996. Lowe has been inducted into the Sales & Marketing Executives International Academy of Achievement Hall of Fame and was featured as “Man of the Year” in Quick Printing magazine. He also plays an active role in the printing industry; he was a member of the Electronic Document Systems Foundation Board of Directors from 2001-2008.

Richard Lowe
President and Chief Operating Officer

Richard Lowe is the president and Chief Operating Officer of Franchise Services, Inc., the parent company of Sir Speedy. Lowe has more than twenty years experience with many Franchise Services brands serving as President of Sir Speedy, Director of Copies Now, Vice President of franchise services and Senior Vice President of the print management group. Lowe started his career in the printing industry as a copy products sales representative for Eastman Kodak.

Gerard Slot - Managing Director, Franchise Services Europe
Gerard Slot joined the team in 1996 with the acquisition of MultiCopy Europe. He brings over 35 years of international management experience in European franchising and graphic services. With a revenue of over $ 70 million, MultiCopy is the leading graphic communication franchise concept in The Netherlands with the intention for further European expansion. Slot is also responsible for the roll out of TeamLogic IT in Europe. Slot is member of the board of the Royal Dutch Association of Graphic Companies.

Chuck Lennon
President, TeamLogic IT™

Chuck Lennon was previously VP Marketing for New Horizons Computer Learning Centers. Chuck’s marketing, sales and technology experience is critical to the growth of TeamLogic IT™.

Kellie Rappuhn
President, Summit Marketing Communications

Kellie Rappuhn joined Franchise Services in 2006. Formerly in management positions with both large and small advertising agencies, Kellie brings a deep background in strategic, direct and consumer marketing having worked with such marquee clients as Nissan North America and Mitsubishi Motors North America facilitating large national direct marketing budgets.

Daniel Conger
Vice President and Chief Financial Officer

Dan Conger was appointed Chief Financial Officer upon joining the company in 1992. Previously, he was Vice President of Finance for Vans, Inc. and served in several senior management capacities with companies such as Western Digital Corporation, Emerson Electronics and Unisys. Conger has vast experience in debt restructuring, mergers and acquisitions and initial public offerings.

Dan Beck
Executive Vice President, Franchise Support and Training

Dan Beck serves as the Executive Vice President, Franchise Support and Training, Franchise Services, Inc., reporting to FSI President and Chief Operating Officer Richard Lowe. As EVP of Franchise Support and Training, Dan manages all franchisee-facing training activities on topics ranging from business management, technology, workflow and network wide initiatives.

Dan assumed his current role as EVP of Franchise Support and Training in 2008 after serving as President and COO of Imaging Solutions, Inc., a subsidiary of Franchise Services, since 2005. His early career started at FSI’s sister company, Kampgrounds of America (KOA), where he held several management positions including Vice President of Franchise Sales. In 1986 Dan joined the Sir Speedy team and has held multiple management positions.

John Bowen
Vice President, Franchise Support

John Bowen joined the company in 2008 as Vice President of Franchise Support and International Operations. He first started working for Sir Speedy in the early 1980s as Assistant to then President, Don Lowe, and was Managing Director of the Sir Speedy master license in the U.K. prior to returning to New Zealand to work in a senior management position for Kodak. John has started and run his own company and has been a Director of a number of SMEs. Bowen holds an MBA from Thunderbird School of Global Management.

Christian Lau
Vice President, Information Technology

Christian Lau serves as the Vice President, Information Technology, Franchise Services, Inc., reporting to FSI President and Chief Operating Officer Richard Lowe. As VP of IT, Christian is responsible for the company’s worldwide technology operations including day-to-day management of all IT functions. He leads the company’s efforts for technology strategy and planning, procurement, development, and project management.

Christian has over 15 years of international business and technology management experience. He joined Franchise Services in 2004. Prior to joining Franchise Services, Inc. he held management positions in the publishing and media industries at several companies, including Harcourt Education, Reed Elsevier PLC and Jupiter Media (PictureArts).

David Robidoux
Vice President, Marketing

David Robidoux joined the company in 2008 bringing with him more than 19 years of sales and marketing expertise in both offline and online strategy including website development and search engine marketing and optimization. Prior to joining Sir Speedy, he was responsible for marketing at several public and private companies including overseeing marketing communications and online/ecommerce strategy at First American CoreLogic and prior to that, marketing communications at New Horizons Computer Learning Centers.

Kelly Kimberlin
Vice President, Technology Development

Kelly Kimberlin first joined the company in 2000 as the director of e-business. Prior to his current role as Vice President of Strategic Development, he served as the Director of Research and Development and Assistant Vice President of Strategic Development. Kimberlin sits on Konica’s Customer Council and provides feedback from the company’s print management group network on products and services. Previously, Kimberlin was the Director of Sales and Marketing for a large service bureau and managed a commercial offset printing company.